If Only She Had Read The Fine Print

If Only She Had Read The Fine Print

Celeste Barber raises more than $50M for Australia-wide bush fire relief then learns that the money can only be given to the New South Wales Rural Fire Service  (instead of directly to those in need). A study of 48,000 visitors to webpages of 90 software companies...
Can Staff Lead The Pivot?

Can Staff Lead The Pivot?

It’s a widely held belief that kids are more resilient than parents typically give them credit for. I found it a delight to watch a recent episode of You Can’t Ask That and see school kids imploring their parents to just “tell us the truth and let us...
OI ANZ Glass Sale On Ice, Not Off

OI ANZ Glass Sale On Ice, Not Off

OI ANZ Glass sale on ice, not off Originally Published: Packaging News, 30 April 2020, by Paul Allen OI Glass, Inc. (NYSE: OI) has just posted its First Quarter 2020 Results (USD) report, with the commentary and data providing a compelling case for why the sale of its...
Three Questions to Ask Staff Each Monday

Three Questions to Ask Staff Each Monday

There’s never been a better time to renegotiate. This current period of social isolation affords a unique opportunity to calmly review, test, and renegotiate key selling and buying agreements.  I recommend that you pull them out, allocate them to staff, and set...
What Every Business Can Learn From Apollo 13

What Every Business Can Learn From Apollo 13

In the Tom Hanks movie, Apollo 13, three astronauts make it safely back to earth despite a mid-mission oxygen tank explosion that all but cripples their space craft. The story goes that the primary energy source fails, forcing engineers on the ground to completely...
Ten Steps to Increase Your Margin

Ten Steps to Increase Your Margin

What an opportunity to pull out your key customer contracts and unlock the hidden margin within that is rightfully yours. Routinely, contracts get signed, filed, and don’t see the light of day until it’s time to roll them over or deal with a major issue. Worse still,...